Refund and cancellation

· Subscription Cancellation: Unless otherwise specified in a subscription offer or promotional terms at the time of purchase, subscribers may cancel their subscription at any time.

However, cancellation requests will not be entertained after 48 hours from the time of payment.

· Cancellation Within 48 Hours: If a cancellation request is made within 48 hours of payment, it will be subject to applicable cancellation charges.

The cancellation request must be submitted in writing to [insert email address] for Magazines, Books, or Research Reports.

· Refund Process: Refunds, if applicable, will be processed within 4-6 weeks from the date of receipt of complete bank details.

Any fees charged by the issuing bank or payment provider, including processing fees, shall be borne by the subscriber.

Retail’s total liability shall not exceed the subscription amount paid by the customer.


· Online Subscriptions:

No cancellation or refund requests shall be entertained for online subscriptions once the payment has been processed.