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Amazon, D-Mart emerge as winners in customer experience survey

Amazon, D-Mart top brands in customer experience: Kantar Survey

In today’s experience era, the majority of CEOs believe customer-centricity is essential for driving business growth. However, there is...
Kantar IMRB, PAYBACK launch a study to track shopper sentiment, its impact on consumption basket

Kantar study to track shopper sentiment, its impact on consumption

Kantar IMRB and PAYBACK has published a comprehensive report, Shopper Barometer that monitors the shoppers’ perceptions of the economy...