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Sushmita Balasubramaniam

Amazon, D-Mart top brands in customer experience: Kantar Survey

In today’s experience era, the majority of CEOs believe customer-centricity is essential for driving business growth. However, there is still a big gap between ambition and reality, while nearly all CEOs in India see the need to become customer-centric,...

Kantar study to track shopper sentiment, its impact on consumption

Kantar IMRB and PAYBACK has published a comprehensive report, Shopper Barometer that monitors the shoppers’ perceptions of the economy and their financial well-being that impacts their buying decisions. This is the first study to track sentiments among consumers thus...
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Kalyan Jewellers opens two stores in Delhi

The stores located at Kohat Enclave in Pitampura and Sector 7, Rohini were inaugurated by Bollywood actor Nora Fatehi New...
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