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Sanjeev Mehra

Quest to Undergo Brand Revamp in 2023, New Consumer Experience Model to be Introduced, says Sanjeev Mehra of Quest Mall

The brand is also planning to redo the food and beverages section entirely with more fine-dining options, introduce new zoning strategy and loyalty programs as part of their new experience modeGoing forward, where do you see the Indian real estate...

How shopping centres can analyse market & consumer trends

The pandemic period has been a testing time for retailers and the mall developers not only from the business, revenue and footfalls perspective but from consumer behavior as well. Due to COVID-19, the industry is witnessing a series of...

How shopping centres can analyse market & consumer trends

The pandemic period has been a testing time for retailers and the mall developers not only from the business, revenue and footfalls perspective but from consumer behavior as well. Due to COVID-19, the industry is witnessing a series of...

Shopping centres transform into smart, Omnichannel platforms in the new normal

The concept of cross-channel content strategy that retail companies use to improve their user experience and foster deeper relationships with their consumers across touchpoints – Omnichannel Retail – has existed in retail for almost a decade now. Going ‘Omnichannel’...

IMAGES Group Survey: 90.6% mall owners exploring contactless technologies to adjust to COVID era

The worldwide lockdown for almost 70 days amid the COVID-19 pandemic left the Shopping Centre Industry in India and the world in the throes of a crisis. The need for hyper sanitization and social distancing had led to shuttering...

Shopping Centres seek government intervention to solve insurance woes

The Indian Shopping Centre Industry is reeling under immense pressure as revenue streams have dried up and retail tenants are proposing various waiver/ rental models around license fees and CAM charges amid the coronavirus pandemic. This is expected to...

SCAI Virtual Roundtable IV: Retail & Shopping Centres – Dealing with the New Normal

The fourth of SCAI Mondays, a weekly, custom webinar series, titled ‘Retail & Shopping Centres: Dealing with the New Normal’ took place on May 18, 2020. The discussion focused on global experiences of re-opening shopping centres amidst restrictions, implementation...

Malls embrace Phy-gital retail to add value to the customer's journey

The dynamics of the retail industry are rapidly changing globally. The world has seen a transition in the way consumers shop at the mall. To satisfy these burgeoning customer needs, not only retailers but malls as well are embracing...

Food Courts: The new shopping centre anchors

What brings a shopper to malls? Great brands, excellent ambience, family entertainment zones? While it’s true that all of these factors are crowd-pullers, what really brings in the footfalls is a great foodservice offering. Traditionally, shopping has always been associated...

East India: Evolving into a brand conscious, product savvy retail sector

The East Indian retail market has been on a growth trajectory since the evolution of new Millennials population. Analysts have attributed this upward swing to the evolving middle-class, rising disposable incomes and growing aspirations for improved living standards, especially...
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Smartsters opens shop-in-shop store at Crossword in Pune

Currently, the company plans to open over 10 shop-in-shop locations pan India Bengaluru: Kids’ furniture brand Smartsters has launched its...
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