Nittu Thomas

Winning in the New Normal: How retailers can engage customers across all channels

As India moves to a new normal post-COVID-19, consumers will move from traditional in-store shopping to click-&-collect", Home Delivery and "Touchless In-Store Experiences". To win in this new normal, retailers must set up engagements across all channels quickly and...
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The Growing Urban Sprawl is likely to Spread Beyond Tier I Cities in 2023

Apart from the Tier I cities, the ten key cities which saw retail and real estate development were Chandigarh,...
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