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4 critical areas where technology enhances supply chain

Four critical areas where D2C and omnichannel brands can use technology to drive efficiency and customer delightNew Delhi: The supply chain serves as the backbone of every D2C and omnichannel business. Ensuring an efficient supply chain comes with a...

Parle Products collaborates with IBM to drive digital transformation using cloud and AI

Since its first association with IBM in 2014, Parle has been able to bring operational efficiencies by leveraging the cloud and AI capabilities of IBM ConsultingBengaluru: Indian food processing company Parle Products has expanded its collaboration with tech company...

How IBM Watson is helping Indian retail players decode consumers' choices

With a spurt in players selling products online and offline to woo millennials, and the Indian retail industry scouting for solutions to read consumer behaviour and personalise the shopping experience, IBM's cognitive AI platform Watson is helping them reach...

Titan's innovative way to drive up consumer base, drive them to brand websites

IBM on Tuesday announced that Titan Company Limited, India's leading manufacturer of watches and other accessories, is using IBM Watson Customer Engagement and cloud-based solutions to not only increase annual sales from its 11 million loyalty customer base but...

IRF 2016: Trusted Mark in retail to ensure 360 per cent customer care

Indian retail industry celebrates the launch of ‘Trusted’ mark at India Retail Forum 2016. The first of its kind customer-centric certification mark in retail will be a seal of excellence in customer service and assurance that retailers are adhering to...

A smart business revolves around its customer

Technology has empowered customers in a myriad of ways. Your customers have relied on your business’ website, followed and interacted with you on social media, downloaded your mobile app on their smartphones and engaged with your business on the...

IBM to run Carrefour’s IT systems in France

International retail giant Carrefour has signed 155 million pound agreement with IBM, that will see the technology services provider take over the transformation, management and maintenance of Carrefour’s IT infrastructure and applications in France. IBM said that this will...

What the arrival of SOA means for retail

PRIL (Polaris Retail Infotech Limited) in partnership with IBM, recently launched its integrated store management package, called 'Intellect Store.' The SOA (Service Oriented Architecture) infrastructure-based solution was long awaited in India and certainly comes at a time when the...

Polaris launches software for retailers

Polaris Retail Infotech Limited (PRIL), a wholly-owned subsidiary of Polaris Software, has announced its partnership with computer major IBM. As a part of the partnership, Polaris has launched software solution package for the retail industry. The package — Intellect...

IBM Anyplace Kiosk — New technology for retailers

You're at the grocery store. You're hungry. You want to buy just a few items, get in, and get out. But queues at the counter are long. So, what do you do?If you're like one of the 52 per...
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Toys“R”Us to open up to 50 stores in India in 3 years: Nitin Chhabra, Ace Turtle

The company plans to open 12 Toys“R”Us stores in 2024 and 100 in five years, as per Nitin Chhabra...
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