IBM 2016 Global Customer Experience Index
Research
Relevant Retailing: Findings from the IBM 2016 Global Customer Experience Index
Consumer expectations of retailers have steadily risen while competitors have replicated shopping experiences, making it difficult for retailers to differentiate themselves in the eyes of their customers. To find out specifically where retailers are hitting—and missing—the mark on meeting...
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Max Fashion launches new youth centric brand ‘Urban’
The first Max Urban collection will be available across the brand's retail stores as well as on the e-commerce...
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