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Hindustan Lever

How retail can accelerate vaccinations and return to normalcy

“So, launching Wheel powder, is really sweating blood,” opined Dr. Ashok Ganguly, the Chairman of Hindustan Lever in 1989, as we worked through the tiny lanes of Dharavi. We had spent the entire day, working 35 shops in this...

Cracking the challenge of selling to 10 million grocers in India

Selling is as old as the hills. It started with Eve persuading Adam to eat the forbidden apple. This ancient art, at first so simple, has turned into something complex in a complicated country like India. In India, selling is a...

Managing customer communications with a missed call

Missed call service has become an effective way to engage and involve customers by any brands and enterprises. CSN Murthy, Founder and CEO, Ozonetel explains the viability and feasibility of this customer communication model. How does ‘missed call’ service help...

Bharti retail back on the block

Bharti Retail announced its foray in the retail sector recently. The company seems to have overcome the political tempest created over its joint venture with Wal-Mart. Rajan Bharti Mittal, Joint MD, Bharti Enterprises, explains the entire strategic retail roadmap...

Wadhawan in lifestyle business — To launch three foreign brands

Global fashion and lifestyle brands like Ed Hardy, Christian Audigier and Kitson will soon be available to the Indian fashion connoisseurs through Wadhawan Lifestyle Retail (WLRPL), a newly formed lifestyle retailing division of Wadhawan Holdings (WHPL)The group plans to...

RAMMS and JC Williams Group form JV

RAMMS, one of the leading end-to-end retail consultancy providers, has entered into a strategic alliance with JC Williams Group (JCWG), North America. The partnership firm is named RAMMS – JC Williams Group India.The new company will bring together RAMMS’s...
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Pepe Jeans eyes smart technology solutions to improve CX: Satish Karunakaran

Satish Karunakaran, Director, Transformation sheds light on the denim brand’s future tech implementations, approaches to data handling, security initiatives,...
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