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New consumer behaviors accelerate need for cos to focus on experience...

A large majority (77%) of CEOs said they will fundamentally change how their companies interact with customers as a...

Kirana modernisation can boost consumption, generate 3.2 mn jobs

The transformation of just 10% of the 13 million traditional grocery retailers in India, known as Kirana stores, could boost retail...
Transactions worth US$ 270 bn to shift to cards/digital in India by 2030

Transactions worth US$ 270 bn to shift to cards/ digital in...

The rapid shift to digital payments due to the COVID-19 pandemic is urgently increasing the need for banks to...
COVID-19 has 'permanently altered Indian consumers' bevahiour

COVID-19 has permanently altered Indian consumer bevahiour

The COVID-19 pandemic has permanently altered consumer behaviour in India and nearly 90 percent of those surveyed are making...
CDOs vital to digital reinvention of companies, says Accenture report

CDOs vital to digital reinvention of companies, says Accenture report

A recent global survey of more than 900 executives across 12 industries by Accenture found only 13 per cent...

2016 Global Research: Customers are shouting, are retailers listening?

Accenture’s new survey of global shoppers reveals a rising intensity that’s forcing companies to adapt more quickly to the...
South Indian customers more brand loyal than other buyers in India

South Indian customers more brand loyal than other buyers in India

India Retail Forum (IRF), India's largest retail intelligence event, hosted the second edition of the South India Retail Summit...