Afzal Hussain
Head of E-Commerce
Titan Company Ltd
Afzal Hussain is a seasoned professional with over a decade of experience across the mobility and fashion sectors, including 8 years in the mobile industry and 2.5 years in fashion retail. Known for his ability to seamlessly blend strategy with execution, Afzal has consistently driven business growth, optimized channel distribution, and led the adoption of innovative retail formats.He has previously worked with leading organizations such as Udaan, Flipkart, Lava International, and Samsung India, where he honed his expertise in e-commerce strategy, sales enablement, and customer engagement. His experience across high-paced, consumer-facing sectors has equipped him with the agility to adapt to dynamic market environments while delivering measurable business outcomes.At Titan, Afzal leads e-commerce strategy and execution across platforms, ensuring full-serviceability across 100% of India’s serviceable pin codes. His recent focus areas include:
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E-Commerce Reach and Revenue Impact
- National coverage: 100% of serviceable Indian pin codes
- Platform strategy: Strong presence across marketplaces and quick commerce platforms
- Revenue enabler: Driving online growth through optimized catalogue, performance marketing, and fulfillment excellence
Key E-Commerce Priorities
- Scaling quick commerce initiatives
- Enhancing catalogue and content quality
- Strengthening replenishment and supply chain integration
Three Key Career Learnings
- Build strong partnerships, but always stay aligned with core business goals
- Hire wisely — the right team is critical to long-term success
- Integrity and transparency are as crucial as capability in maintaining lasting relationships with both internal and external stakeholders
Omnichannel Mantra
"Omnichannel still has a long way to go in India—it's a journey, not a checkbox."Afzal remains passionate about consumer behavior, emerging digital trends, and creating seamless shopping experiences. With a forward-looking mindset, he continues to shape the future of e-commerce at Titan.
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Abhishek Lal
Chief Digital Officer
Marks & Spencer Reliance India
About GreenHonchos
GreenHonchos is a leading Digital Commerce Enabler with an experience of more than a decade of scaling 200+ Global Retail Brands online. We integrate best-in-class global technologies, digital channels of commerce, and bespoke e-commerce strategies for brands to deliver a delightful consumer experience online and achieve high revenue growth. We are excited to extend our partnership to the most promising brands and help growth-focused retail brands in their digital transformation journey right from creating high-converting websites powered by composable commerce technology to crafting brand-native digital content that leads to conversion and retention as well as enabling omnichannel brand growth in the global eCommerce spectrum.
