Mumbai: The two-day Phygital Retail Convention (PRC) 2025 in Mumbai concluded on a high note with the 21st edition of IMAGES Retail Awards 2025, celebrating excellence across India’s dynamic retail landscape.
This year’s ceremony spotlighted a diverse array of retailers making significant strides in their respective domains. Conscious Mithaiwala from Juhu, Mumbai, was lauded for its impressive same-store sales growth and its impactful digital campaign, ‘Savage Mom v/s Sons’. In the realm of overall topline growth, Tru Falafel and Bateel (by AP Group) shared the honors. Nature’s Basket received accolades for its exemplary Customer Relationship Management (CRM) initiatives, while Madura Fashion & Lifestyle was recognised for its pioneering efforts in environmental, social, and governance (ESG) initiatives. In retail design and experience, Allen Solly, Freshpik, Haldiram’s, IRTH The Yellow Door, and LoveChild by Masaba were acknowledged for setting new benchmarks in their respective categories.
The brands and companies felicitated at IMAGES Retail Awards 2024 included:
- IMAGES Most Admired Retailer of the Year: Same Store Sales Growth
Conscious Mithaiwala, Juhu, Mumbai
- IMAGES Most Admired Retailer of the Year: Overall Topline Growth
Tru Falafel
Bateel (by AP Group)
- IMAGES Most Admired Retailer of the Year: CRM
Nature’s Basket
- IMAGES Most Admired Retailer of the Year: ESG Initiatives
Madura Fashion & Lifestyle: Pioneering Purpose with Sustainable Leadership
- IMAGES Most Admired Retailer of the Year: Retail Design/ Experience
Allen Solly —————— in fashion category
Freshpik —————— in food retail category
Haldiram’s ————————— in food service category
IRTH The Yellow Door ————- in accessories category
LoveChild Masaba ————- in beauty category
- IMAGES Most Admired Retailer of the Year: Visual Merchandising
V-Mart ————————- awardee
Mohanlal Sons ————– special mention “ INDIAN HERITAGE VM
- IMAGES Most Admired Retailer of the Year: Retail Re-Imagined
AWARDEE: Adrish – Redefining Sustainable Retail Through Zero-Waste & Conscious Living
RUNNERUP: Conical Gaufres – Shop-in-shop innovation
- IMAGES Most Admired Retail Launch of the Year: Brand Debut
Rare Rabbit Ones By The House of Rare
Wow! Kulfi
- IMAGES Most Admired Retail Launch of the Year: Concept Store
080 Lounge by TFS, Bengaluru Airport—————- in food service
Organic Mandya, Whitefield, Bengaluru ————– in food retail
United Colors of Benetton, Linking Road, Mumbai—- in Fashion
- IMAGES Most Admired Retail Launch of the Year: New Outlet
Mitti Cafe, Rashtrapati Bhavan, New Delhi
- IMAGES Most Admired Marketing Campaign of the Year: Celebrity Endorsement
Campus x Vicky Kaushal
U.S. Polo Assn. Women X Palak Tiwari
Wow! Momo X Raghav Juyal
Peter England X Harsha Bhosle
- IMAGES Most Admired Marketing Campaign of the Year: Digital Campaign
Zivame: Museum of Boobs
Conscious Mithaiwala: Savage Mom v/s Sons
- IMAGES Most Admired Marketing Campaign of the Year: Festival Sales
Lacoste India: Golden Moments with Lacoste —————– fashion
Mad Over Donuts: Frosted with Cheer ———————— food
Timezone Entertainment: Christmas Triple Dollar ———— entertainment
- IMAGES Most Admired Marketing Campaign of the Year: Multimedia
McDonald’s India (N&E): McCrispy Range – Shordaar Crunnnch
- IMAGES Most Admired Retailer of the Year: 360° Market Expansion
STAR Localmart
- IMAGES Most Admired Retailer of the Year: New Market Penetration
Image Fashion Forever — for fashion
U.S. Polo Assn. Women — for fashion
Snackify — for food
- IMAGES Most Admired Retailer of the Year: Store Count Augmentation
Baskin Robbins India
- IMAGES Most Admired Retailer of the Year: Trading Area Growth
Tommy Hilfiger and Calvin Klein
- IMAGES Most Admired Retailer of the Year: Employee Practices
Mohanlal Sons———— Excellence Award for Employee practices
- IMAGES Tech.NXT Award for Customer Experience Solution
CASA RETAIL AI & UNILET
CASA RETAIL AI & MUFTI
- IMAGES Tech.NXT Award for LOYALTY & CRM Implementation
ENIGMATIC SMILE & NDTV BIG BONUS
- IMAGES Tech.NXT Award for Retail Technology Integration
WONDERSOFT & HIMALAYA WELLNESS
The IMAGES Retail Awards were held at Phygital Retail Convention (PRC), India’s largest retail intelligence event with a mega format and experience. Spread across more than 1 lakh sq. ft. area, the event was held on 7-8 May at the Jio World Convention Centre in Mumbai and saw the participation of more than 3,000 retailers, 300+ speakers, and 1,000+ brands.
Presented by Inorbit Malls and powered by Mufti, the event explored the compelling theme ‘Infinite India – The World’s Fastest Growing Retail Market,’ bringing together visionaries, changemakers, and leaders from retail, shopping centers and ancillary retail industry.
