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There is much more to achieve in terms of personalization and CX: Zahid Ansari, VP – Information & Retail Technology, Forever New

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Mannu Mathew
Mannu Mathew
With over four years of experience, Mannu Mathew specializes in business journalism with a focus on technology, the retail sector, D2C, and E-commerce brands. He is working as the Assistant Editor for India Retailing and Images Retail Magazine.

In an interaction with Mannu Mathew, Assistant Editor, Images Group, Zahid Ansari, VP – Information & Retail Technology, at Forever New sheds light on the company’s tech journey and discusses the growing influence of AI in every sphere and function

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