Rajesh Verma, Head IT, Blackberrys


Rajesh Verma has a rich experience spanning more than 14 years in developing Business-IT strategy and ensuring its implementation. He is experienced in identifying complex business solutions and providing acceptable business solutions.
Some of his career highlights include: automation of Blackberrys trade show/ booking data which was earlier captured in excel and took many more days to compile before releasing to product; launch of Blackberrys Digital – an internal employee service and information platform for Blackberrys employees, interactive touch tables for customers of Cafe Coffee Day; consolidation of infrastructure by reducing numbers of physical servers at Cafe Coffee Day, with help of virtualization – sixteen physical servers were reduced to six.
He has also worked with Cafe Coffee Day as Head IT and Bisleri International Pvt Ltd.
According to Verma, the three biggest/ most important changes happening in the world of technology are AI, IoT and AR.
Whereas, AR, AI and Omnichannel are going to be the game changing technologies in the space of customer experience.