Several brands leverage Retail Employees’ Day as a day to present their retail employees with accolades.
At Roush, to celebrate the spirit and passion of each and every member, the training & customer experience team sat with the Business Head to discuss unique attributes of each RUOSH front-end member.
The same was created into a personalized thank-you note appreciating each and every member in the RUOSH front-end team.
Receiving recognition amidst all key stakeholders including the top management served as a big encouragement for the associates at Roush.
The personalized card made every member feel important and they felt that the “head office knows us well”. An element of surprise in the form of a note definitely added to the excitement and they felt extremely happy and motivated to be employees of Roush.