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    Flipkart launches F1-Stop to hand-hold online sellers

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    Flipkart has launched a new support facility – Flipkart One Stop (F1-Stop) – that will equip sellers with all the necessary information and procedures they need to start and grow their business online.

    Flipkart’s customer first mantra wins it top awards in customer service in retail/ e-commerceFlipkart’s customer first mantra wins it top awards in customer service in retail/ e-commerce
    Flipkart also bagged the ‘Hansa Cequity Customer’s Choice Award’ -- a special jury recognition that was the result of an independent online research of around 12,000 frequent e-commerce shoppers across Bangalore, Chennai, Delhi and Mumbai

    F1-Stop centre will offer an array of services to the sellers ranging from registration, training, cataloguing, packaging and financial assistances. Sellers can pick and choose from the entire bouquet of services as per their requirements, the company said in a release.
    The facility is currently available in cities including Mumbai, Delhi, Bangalore, Surat and Jaipur. Flipkart plans to further extend the initiative to top 20 cities by end of this year.

    Flipkart, which has a seller base of 30,000, has tied up with full service agencies like Sellerworx, 99yrs.com, BluBox, Chikiweb and Browntape to help SMEs, wholesalers, manufacturers and retailers to start their online journey.

    “Close to 70% sellers struggle to get their business registered and running online. Also, lot of on-boarded sellers request for guidance on growth strategies for online selling. Flipkart’s One Stop is an extension to create a seamless seller ecosystem in India. Currently, we have tied up with about 5-10 agencies, but we plan to get 50-60 agencies by the end of this year,” said Ankit Nagori, Chief Business Officer, Flipkart.

    Another marketplace in the domain is Alibaba-backed Paytm. Paytm had recently launched a similar initiative called GoBig platform to help its sellers scale business online.

    Paytm also hopes to expand the network of merchants on its ecommerce marketplace from 60,000 to 1,00,000 by the end of this year.