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Online Shopping by Urban Consumers to Reach 14% by 2016: BCG Report

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Online shopping by urban consumers will more than double over the next two years in the country to 14 percent from 6 percent last year, says a Boston Consultancy Group report, according to PTI.

According to the BCG digital influence study 2013-14, online shopping is expected to rise to 14 percent by 2016 from 6 percent in 2013. Digital influence is rapidly expanding to small urban towns and rural areas, as the number of mobile users have increased. More than 34 percent of total Internet users in the country are from small towns, while 25 percent are from rural areas.

Of the total urban Internet users, around 57 percent are of 25 and above, and 45 percent use only their mobile devices to access the Internet.

The study also said by 2016, the urban Internet user base would rise to 47 percent from 28 percent in 2013.

According to the report, discounts are not the only driving force for people to switch to online shopping, as was previously thought, but factors like convenience and access to wider assortment is also largely influencing shopping decisions.

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