The third edition of the TRRAIN (Trust for Retailers and Retail Associates of India) Retail Awards will again be held on the Retail Employees’ Day on December 12 to honour excellence in customer service across categories like Food & Grocery, Lifestyle, Retail Services, and Restaurant & Multiplexes. According to the company officials, over 4,000 entries were received for the year, out of which four regional winners have been announced from each zone, i.e. North, South, West, and East. Two winners each have also been announced for the Being-Human Awards and the Integrity Awards. Three National Winners will also be declared tomorrow .
Founded by BS Nagesh, TRRAIN also develops and enhances vocationalretail skills in association with Aptech Retail Educational Programme, creates sustainable livelihoods for people with disabilities in retail through its project Pankh, instills a sense of pride and dignity for retail employees through initiatives like Retail Employees’ Day and the TRRAIN Retail Awards.
TRRAIN is a non-profit organisation founded with an objective to recognise and reward the front-line sales and service staff in retail. It sources stories of outstanding customer service staff of modern and modernising retail companies which are then scrutinised and verified by an audit firm. After several elimination rounds, the top 14-16 entries of a region are provided to the jury to meet the candidates in person or listen to their story over the phone to shortlist 4 from each region. The final set of national 16 are then vetted by a grand jury to select the three National Winners.
Winners of TRRAIN Retail Awards 2013:
Gurdit Singh, Food & Grocery, HyperCity, Amritsar, Punjab
Satish Pandey, Lifestyle, Shoppers Stop, Lucknow, UP
Saleem Kuraishi, Lifestyle, The Raymond Shop, Jaipur, Rajasthan
Ravi Sharma, Lifestyle, Van Heusen, Delhi
Kalpana Devi, Retail Services, Vodafone, Secunderabad, AP
Selva Kumar D., Lifestyle, Titan Eye Plus, Bengaluru, Karnataka
Anu Tharika, Lifestyle, Titan Eye Plus, Chennai, Tamil Nadu
Asif Basheed and Harish Ashwath, Retail Services, Vodafone, Bengaluru, Karnataka
Ananda Tukaram Sonawane, Food & Grocery, Big Bazaar, Pune, Maharashtra
Pranali Meshram, Restaurants & Multiplexes, Domino’s, Nagpur, Maharashtra
Chabiraj Jaiswar, Food & Grocery, HyperCity, Mumbai, Maharashtra
Abhishek Verma, Lifestyle, Titan Eye Plus, Indore, MP
Chandan Kumar Shaw, Restaurants & Multiplexes, Domino’s, Kolkata, West Bengal
Neha Kumari Singh, Restaurants & Multiplexes, Domino’s, Patna, Bihar
Kanai Mahato, Lifestyle, Pantaloons, Kolkata, West Bengal
Sucharita Dutta, Lifestyle, Pantaloons, Siliguri, West Bengal
Being Human Awards:
Manu M.M., Restaurants & Multiplexes, Domino’s, Calicut, Kerala
Saswati Das, Lifestyle, The Raymond Store, Barasat, West Bengal
Ganesh Padwal, Lifestyle, Shoppers Stop, Mumbai, Maharashtra
Anand Mishra, Lifestyle, Boggi Milano, Kolkata, West Bengal
To read about the winners of TRRAIN Retail Awards 2011, Click Here.
To read about the winners of TRRAIN Retail Awards 2012, Click Here.