IoT-Enabled Customer Experience (CX) Report 2016

India fast adopting IoT to improve customer experience

IANS - March 15, 2017

India ranks the second highest in Internet of Things (IoT)-enabled customer maturity compared with other Asia-Pacific (APAC) markets, a new report revealed on Tuesday. The report "IoT-Enabled Customer Experience (CX) Report 2016", released by Customer experience company Genesys, found that...

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