IBM 2016 Global Customer Experience Index
Research
Relevant Retailing: Findings from the IBM 2016 Global Customer Experience Index
Consumer expectations of retailers have steadily risen while competitors have replicated shopping experiences, making it difficult for retailers to differentiate themselves in the eyes of their customers. To find out specifically where retailers are hitting—and missing—the mark on meeting...
- Advertisement -
Latest News
Indus Valley Cosmetics to Invest ₹40 Crores in R&D
The brand aims to enhance the visibility of its flagship product ‘Organic Gel Hair Colour’ through nationwide advertising and...
- Advertisement -