Drive Me Crazy

Little Things Mean a Lot

Indiaretailing Bureau - January 1, 2010

I have been struck recently by the large effect that little things have on me, and how these little things, both good and bad, can have the effect of turning a great customer experience sour, or vice versa. And...

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Retail sales grow 8% y-o-y in March 2024: RAI Survey

According to the survey, sports goods reported a growth of 11% followed by apparel and beauty showing a growth...

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