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Consumer Affairs Ministry

Govt’s hackathon gets innovation solutions to detect dark patterns in e-commerce platforms

The solutions received span a broad spectrum of technologies and approaches, tailored to address 13 specified dark patterns identified by the Consumer Affairs MinistryNew Delhi: The government has received innovative solutions for detecting dark patterns on the e-commerce platforms...

ONDC have to address liability issue: Consumers Affairs Secretary

He said that the government-promoted ONDC has to work on fixing liability in case a consumer does not get the right productNew Delhi: Consumer Affairs Secretary Rohit Kumar Singh on Monday asked the Open Network for Digital Commerce (ONDC)...

Skewed logistics? 49,000 complaints against e-commerce firms in India

Nearly 49,000 complaints have been received against e-commerce companies till February this fiscal, a considerable jump from 28,331 for the whole of last year, Parliament was informed on Tuesday, according to a PTI report. For speedy redressal of these complaints, the...

68 pc Indians want service charge to be optional: Survey

Sixty-eight per cent of respondents in a country-wide survey say the service charge levied by hotels and restaurants should be optional, while 27 per cent opposed it. Five per cent of the 26,000 respondents did not respond in the survey by...

Government to form a panel for e-consumer complaints

Consumer Affairs Minister Ram Vilas Paswan announced on Wednesday that a committee will be set up to deal with the consumer complaints on the e-commerce platform. The committee will take care of problems consumers face like non-delivery of products, substandard...

Will a single nodal agency help Indian retail?

Estimated to grow at 13 per cent annually from USD 322 billion in 2006-07 to USD 590 billion in 2011-12, according ICRIER estimates, retail accounts for over 10 per cent of India’s GDP. Fuelled by increasing customer base, rising...
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Toys“R”Us to open up to 50 stores in India in 3 years: Nitin Chhabra, Ace Turtle

The company plans to open 12 Toys“R”Us stores in 2024 and 100 in five years, as per Nitin Chhabra...
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