The Walker Sands Future of Retail study analyzes the rise and adoption of emerging retail technology, with a heavy focus on gauging consumer reaction to potential game-changers like drones, virtual reality and mobile commerce. The annual report also documents changing habits of shoppers.
In their third annual consumer survey, while the shifts in consumer opinion and behavior are subtle, they have equally large implications. E-commerce has reached a saturation point in many ways, and consumer excitement has waned for some of the sexiest emerging tech.
Despite this, the retail technology space is still undergoing a major transformation. The Walker Sands Future of Retail 2016 & Beyond study, outlines four key areas where retailers should focus their attention.