Home Latest News Fair trade regulator CCI dismisses complaint against e-retailers

Fair trade regulator CCI dismisses complaint against e-retailers

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Fair trade regulator has rejected a complaint that alleged unfair trade practices by 23 online retailers and sellers on e-commerce websites, including and .

Fair trade regulator CCI dismisses complaint against e-retailers
The complainant had alleged that the 23 entities were trying to increase their business illegally and were fooling consumers by using unfair trade practices after seeing defects in the goods and services offered by them

According to a PTI report: The complainant had alleged that the 23 entities were trying to increase their business illegally and were fooling consumers by using unfair trade practices after seeing defects in the goods and services offered by them.

Rejecting the complaint, Competition Commission of India (CCI) also said it appears allegations are regarding abuse of collective/ group dominance.

However, abuse of collective / group dominance is not covered under the “(Competition) Act,” the regulator said in its order dated July 26.

The complaint was also against , , , and , among others.

According to CCI, the allegations are mainly in the nature of deficiencies in the provision of goods and services and do not bring out any competition issues.

Besides, the Commission noted that the informant has not alleged any anti-competitive agreement and there was no evidence of any such conduct against the e-commerce players.

There are a number of competitors selling similar goods and services, both online and offline, CCI was quoted by PTI as saying, adding that none of the 23 entities are in the dominant position in the market. “In the absence of dominance, the question of abuse does not arise,” the regulator was quoted by PTI as saying.

The Commission said no case of contravention of the provisions of either Sections 3 or 4 of the Act is made out against the opposite parties.

While Sections 3 of the Competition Act pertains to anti-competitive practices, Section 4 relates to abuse of dominant position.