Cloud version of Microsoft Dynamics CRM 2011 comes to India

    Cloud version of Microsoft Dynamics CRM 2011 comes to India


    Microsoft India has announced the launch of CRM Online, the cloud version of the CRM 2011 that delivers new levels of productivity to sales, service and marketing organisations. To meet the requirements of Indian customers, the Hindi version of the application has also been introduced. The on-premises and partner-hosted versions of CRM 2011 will be globally available on February 28.

    “With cloud computing becoming increasingly popular in the mainstream, Indian businesses are re-evaluating their CRM systems to ensure they get the best fit for their business and most value from their IT . Microsoft has the expertise to deliver CRM in the cloud and is uniquely positioned to help customers take advantage of modern cloud efficiencies now and in the future,” said Subhomoy Sengupta, group director, Microsoft Dynamics India.

    He further said, “Microsoft Dynamics CRM Online is focused on delivering the ‘power of productivity’ through familiar, intelligent and connected experiences for people inside and outside an organisation.”

    Satish Subramaniam, senior vice-president, enterprise services and vertical, Intelligroup, said, “In a growing economy like India, understanding customer information and leveraging and anticipating customer needs becomes critical. The flexibility, ease of use and strong integration capabilities that Microsoft Dynamics CRM Online offers, make it a preferred choice.” Intelligroup is an enterprise applications systems integrator providing consulting, implementation, testing, application management, infrastructure management, and other IT services primarily related to SAP, Oracle and Microsoft applications for global corporations

    Microsoft Dynamics is a line of easy-to-use, integrated and adaptable ERP and CRM applications that enable business decision-makers to quickly respond to market shifts, take advantage of new trends, increase their competitive edge and drive business success. Microsoft Dynamics solutions are delivered through a world-class network of reselling partners providing specialized services and additional innovation to help customers excel in their industries.

    Microsoft Dynamics CRM Online is now available in 40 markets across the world.

    – IndiaRetailing Bureau