NCR Corporation, a technology company, announced that it has secured the largest ever order for automated teller machines (ATMs) in India. The State Bank of India (SBI) has agreed to purchase 3800 NCR ATMs, as well as a seven-year ATM services contract, from NCR – the global leader in ATMs. State Bank India, the largest bank of India– has more than 15,000 ATMs deployed across the county, including 10,000 NCR ATMs, making it the bank with highest ATM penetration in India.
As part of the contract, NCR will undertake ATM deployment, site implementation services (SIS), second line maintenance (SLM) and managed services for SBI. The SLM contract extends to the next 7 years ensuring that SBI ATM’s are available to its customers at all times. The order includes ATMs equipped with DVSS (Digital Video Surveillance Systems) to counter frauds.
Sharing his views, Pradeep Sen, NCR, managing director for India said, “The recent Reserve Bank of India guidelines, on third party ATM usage, limits consumers to a maximum of 5 transactions and withdrawal limit of Rs. 10,000 per month. This guideline would significantly benefit banks like SBI who have higher ATM penetration as it allows them to seek additional revenue via transaction fees from non-bank customers who continue to use ATMs that are closer to their work and home.”
“This new order reiterates our long-standing partnership with SBI, who continues to value our self-service technologies to better serve their customers by making formal banking services available when and where they want,” concludes sen.