Home Retail Titan to add 20 franchise stores by FY ’09

    Titan to add 20 franchise stores by FY ’09

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    , a joint venture between and (), plans to roll out 20 more franchise stores across India by the end of FY’09, said a senior company official.

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    Currently active on Titan’s e-commerce store and Facebook Messenger, the chatbot can hold intelligent automated conversations with customers and offer them a highly personalized shopping experience

    Commenting on the development, Ajoy Chawla, vice president—global business head, Titan Retail said, “We have added 35 stores in the current fiscal. We plan to add 20 more in the remaining months of this fiscal.”

    The company currently has 260 franchise stores across 130 towns pan-India, apart from an overseas presence in the Middle-East, south-east Asia and countries. The company is currently clocking a 14 to 15 per cent growth as against an expected 22 to 25 per cent growth” concluded Chawla.

    — IndiaRetailing Bureau